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Did You Know..
In 1890 the first automatic electric fire alarm was activated by a block of butter melting as the temperature rose!


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We are based in the
London area.
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Companies are facing increasing pressure to respond to changes in fire safety legislation. This is now a critically important part of every business and the introduction of the Fire Safety Order in October 2006 created a legal requirement for improved testing and operation procedures and responsibility.




According to British Standards Code of Practice BS5839-1; where a third party maintains a system there should be an emergency call out agreement such that on a 24 hour basis a technician can attend site within eight hours of a call out. In response to these changes, we have introduced a fully reliable and accountable support centre open to offer those people additional support 24 hours a day. Research has shown that personnel with responsibility for fire safety want and appreciate additional support with these challenges.

Your membership to Emergency Fire Solutions helps ensure that as soon as possible your customers' fire alarms are operational following a fault or activation; ensuring protection is promptly restored on each premises, day or night. To ensure that you can provide this we aim to be on site within just four hours. A call out will only be necessary if the problem cannot be resolved on the phone by one of our highly trained call centre analysts.

The concept of Emergency Fire Solutions was conceived not only to alleviate the hassle of receiving unexpected late night calls from distressed customers but to provide a back up if an engineer from a responsible company is unavailable for unforeseen reasons. Emergency Fire Solutions undertake sole responsibility ensuring customers are provided with a first class service agreement allowing you to relax with the peace of mind that your customers are taken care of as quickly, efficiently and professionally as possible.

Our performance is guided by British Standards. Our aim is to support our clients and end users to comply with legislation. A fundamental principal of Emergency Fire Solutions is to respond to customers as efficiently as possible, understanding the risk of failing to do so.
We have over 30 years experience in fire alarm troubleshooting and investigation and have substantial experience of evaluating faults and solutions for all types of system, regularly carrying out audits on completed work and individual technicians to ensure compliance with British Standards in this field.

Our success is attributed to the commitment we show each and every one of our customers so we invite you to put the security of your customers in our capable hands.